TOMS - Order Management System

Streamline Your Order and Inventory Management
Service Details
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TOMS is our comprehensive Order and Inventory Management solution designed to streamline and optimize your business operations. With TOMS, you can effortlessly manage your orders, track inventory levels, and ensure seamless supply chain management. From order processing to inventory replenishment, TOMS empowers you to enhance efficiency, reduce costs, and deliver exceptional customer experiences. Say goodbye to manual processes and inefficiencies—choose TOMS for simplified order and inventory management

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Functional Flow for

TOMS

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Key Features

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Customer Management

involves efficiently managing customer information, including contact details, purchase history, and preferences, to personalize interactions and enhance satisfaction. It also entails streamlining communication and support processes to improve service delivery.

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Order and Sales Management

involves seamlessly processing orders from various channels, including online platforms, retail stores, and phone orders, with automated workflows and order tracking capabilities. It further encompasses generating sales orders, managing order statuses, and tracking order fulfillment to ensure timely delivery and customer satisfaction.

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Inventory Management

optimizes inventory levels and minimizes stockouts by accurately forecasting demand, setting reorder points, and automating inventory replenishment processes. It also includes tracking inventory movement, monitoring stock levels in real-time, and streamlining inventory operations to reduce carrying costs and improve cash flow.

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MIS Reporting

enables access to comprehensive management information system (MIS) reporting tools to gain insights into sales performance, inventory trends, and customer behavior. It involves generating customizable reports and dashboards to monitor key performance indicators (KPIs), identify opportunities for improvement, and make data-driven business decisions

Why Choose

Customer Management

streamlines customer data capture, organizing contact details, purchase history, and preferences seamlessly. It efficiently tracks interactions and support tickets, enhancing customer relationships and bolstering satisfaction. With intuitive features, it optimizes engagement, empowering businesses to drive growth effortlessly. .

Order and Sales Management

Effortlessly create and manage sales orders from diverse channels, overseeing order statuses and tracking fulfillment seamlessly. Streamline sales operations with automated invoice generation and comprehensive sales reporting, ensuring efficient financial management.

Why Choose
Why Choose

Inventory Management

Effectively monitor inventory levels, track stock movement, and manage product catalogs, SKUs, and variants with precision. Optimize inventory management through automated alerts, reorder points, and replenishment workflows, minimizing stockouts and maximizing operational efficiency.

MIS Reporting

Generate customizable reports and dynamic dashboards to analyze sales performance, inventory turnover, and customer demographics. Monitor key metrics and performance indicators to identify trends and areas for improvement, enabling data-driven decision-making and strategic business growth.

Why Choose
Business Benefits

Unlocking Business Advantages

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Minimized Stockouts

Minimize stockouts, overstocking, and inventory holding costs by optimizing inventory levels and replenishment processes.

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Automated Workflows

Automate repetitive tasks and workflows, freeing up time for strategic decision-making and driving business growth initiatives.

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Enhanced Customer Satisfaction

Provide personalized customer experiences, efficient order fulfillment, and timely support to enhance customer satisfaction and loyalty.

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Proactive Customer Service

Anticipate customer needs, address inquiries promptly, and resolve issues effectively to foster long-term relationships and drive repeat business.

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Streamlined Operations

Streamline order processing, inventory management, and customer interactions to enhance operational efficiency and minimize manual errors.

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Improved Product Availability

Ensure product availability, reduce excess inventory, and improve cash flow with accurate demand forecasting and inventory optimization strategies.

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Actionable Insights

Gain actionable insights into sales performance, inventory trends, and customer behavior with robust MIS reporting and analytics capabilities.

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Informed Business Decisions

Make informed business decisions, identify growth opportunities, and mitigate risks based on real-time data and performance metrics.

Why Choose

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